My Account Improvements
Several new features have been added to the My Account section of the Student Portal to provide flexibility in managing your financial transactions with the university. This page will provide you with information on how to access the new features.
View Your Account History and Make Payments
Follow the steps below to access Account History.
1. Access the portal by opening your web browser and navigating to https://mycsu.columbiasouthern.edu.
Enter your email address and click Continue.
2. You will be redirected to the CSU Microsoft Login Page where you will enter your Username and select Next
3. Enter your Login Password and click Sign In.
4. If your User Name and Password is successfully authenticated, you will get the following window and be authenticated through your Microsoft Authenticator App.
5. The Microsoft Authentication App will redirect you to the portal homepage. From the Home page, click on My Account and select Billing.
6. The Account History section is grouped by term and historical transactions. The student balance on the left is by term selected (or historical, if chosen). Students who are expected to receive any type of financial assistance, including Federal Student Loans, Pell Grants, Tuition Assistance, VA benefits, external scholarships, etc. will see expected aid amount populated with that total dollar amount.
This screen provides a real-time account history and will include payments as they are made.
7. Payment arrangements must be made by the end of the first week of the term, or the student will be dropped from all enrolled courses. Students can either choose to pay their full balance due or set up a payment plan by selecting the appropriate button from this screen.
To make full payment, select Pay Balance and the following screen will appear. Select payment method from drop-down list or add new payment method. Click on Submit Payment to process.
8. To set up a payment plan for the specified term, select Payment Plan and the following screen will appear. Choose plan type from monthly, bi-weekly, or weekly on the drop-down list. The payment amount and dates will display based on the chosen method so the student can choose which plan works best for them.
Payment plans are automatically charged on the payment date with the first payment due the day the plan is set up. Term balances are due to be paid in full by the end date of the term.
Manage Payment Methods
1. Payment methods can be added directly from the enrollment request form as well as within the portal under Billing and Manage Payment Methods. Click on Add Payment Method on this screen:
2. To add a new ACH, click on the Add Automated Clearing House (ACH) tab and complete the requested information to validate the account. Select either checking or savings as account type and include both account number and bank routing number (also referred to as ABA number).
3. To add a credit or debit card, click on the Add Credit/Debit Card tab and complete the requested information.
4. Payment methods cannot be edited to revise expiration dates or CVV numbers. A new payment method must be added with the new information.
5. Payment methods that have pending transactions (payment plans) linked to them cannot be deleted but can be replaced by clicking on the “Replace” button and selecting the new card or ACH account.
Click on Pending Transactions to see what is linked to that account.
Click on Replace to add a new payment method or select an existing payment method to replace all transactions. Once there are no pending transactions tied to a payment method, you will see a delete option to remove the payment method from your account.
Manage Payment Plans
Payment arrangements must be made by the end of the first week of the term, or the student will be dropped from all enrolled courses. Payment plans can only be edited to change the payment method for remaining payments.
Students should contact Student Accounts if they have other questions or concerns regarding their payment plan.